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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...
German clients will benefit from expanded Professional and Managed Services.
Opens up a new dimension of monitoring for IoT environments.
SYSPRO partners with Versori to streamline ERP integrations, boost innovation, and enhance customer...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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