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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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NEWS

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across multiple departments to help employees faster.

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NEWS

Dynatrace extends cloud security

New runtime environment vulnerability analytics and support for the Go programming language position Dynatrace as the only solution that provides real-time visibility and analysis across the entire application stack.

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NEWS

Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of frustration for IT systems administrators according to global research from the IT monitoring experts, Paessler.

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NEWS

New Relic launches Agentless Monitoring for SAP solutions

All SAP customers can now enable industry leading observability for their SAP infrastructure, applications and business processes without any intrusive agent installation, manual configurations or context switching across multiple toolchains.

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NEWS

Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity.

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Upgraded on-prem solution features a streamlined user interface, server and storage management...
Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care...
Survey highlights scale of frustrations with the pandemic customer experience.
Crosser, an expert in edge analytics, integration and automation software and network monitoring...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Refining network monitoring vital in optimising performance but cost issues remain.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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