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IT Management + Service

NEWS

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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NEWS

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into one dynamic, easy-to-use solution.

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NEWS

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in the ServiceNow platform and solutions for smart digital enterprise workflows. Linium, operating as the ServiceNow business unit of Ness Digital Engineering, a privately-held portfolio company of The Rohatyn Group, helps Fortune 100 clients and others leverage cloud technology to improve operational efficiency and user experience.

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NEWS

Atlassian looks to revolutionize ITSM

Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based tool. With an aim of bringing IT operations and development teams together to collaborate at high velocity and power digital enterprises, Atlassian has introduced Jira Service Management to address IT support processes more easily.

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Mastercam strengthens Nordic presence with acquisition

Mastercam has expanded its Nordic operations by acquiring Advanced Mechanical Engineering AB,...

Westcon-Comstor's strategic step towards sustainability

Westcon-Comstor partners with ecoDriver and Powercor to enhance carbon emission reduction efforts...

Pluribus updates Netviso ONE

Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...

Kent Community Health NHS Foundation Trust selects Riverbed

Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...

Empowering database professionals

Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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