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IT Management + Service

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LogicMonitor acquires Catchpoint

LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining AI and Internet-level intelligence to revolutionise observability.

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The UK's fragmented data backup practices: risks and remedies

Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from cyber threats, reveals Cohesity. Discover the challenges and solutions highlighted by AI advancements.

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Waracle expands European presence with HackSoft acquisition

Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.

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OVHcloud bolsters German presence with new Berlin 3-AZ region

OVHcloud expands its footprint in Germany, launching its third European 3-AZ cloud region in Berlin, solidifying its commitment to security and resilience.

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NEWS

Node4 and Nerdio partner to enhance Azure virtual desktop services

Node4 and Nerdio announce a strategic partnership to enhance Azure Virtual Desktop delivery for enterprise clients, offering improved performance, flexibility, and cost control.

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Camunda pioneers new integrations with ServiceNow

Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering improved visibility and flexibility in enterprise environments.

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SUSE positioned as Leader in Gartner's Magic Quadrant for Container Management

SUSE achieves Leader status in Gartner's Magic Quadrant, showcasing its strategic strengths in...

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers...

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

Synaptek and Zenoss partner to deliver a 'first' in the IT service desk of the future

Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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