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IT Management + Service

NEWS

AI orchestration: the strategic shift in enterprise operations by 2026

A recent report by Zapier highlights the pivotal role AI will play in shaping enterprise operations by 2026.

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NEWS

ServiceNow amplifies enterprise AI with Claude integration

ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and workflow automation across healthcare and other industries.

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NEWS

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility, enabling businesses to streamline AI-ready analytics with governed workflows.

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NEWS

Mitsubishi Electric expands into OT cybersecurity

Nozomi Networks begins a new phase of growth following the acquisition, continuing its independent and vendor-neutral operations.

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TELUS and RingCentral integrate AI capabilities into Business Connect

TELUS and RingCentral integrate AI features into Business Connect to support business communications and customer interactions.

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NEWS

LINX records peak traffic during major sports events

LINX achieves new global traffic record across multiple regions, driven by live sports streaming.

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SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

CrowdStrike launches comprehensive Falcon next-gen identity security

CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid...

Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...

ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and...

The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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