NEWS

NETSCOUT enhances remote and nGeniusONE observability solutions

NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS certificate management, mitigating risks and enhancing digital resilience.

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NEWS

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations, highlighting regional disparities in readiness and adoption.

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NEWS

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant security risks and challenging IT oversight.

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NEWS

AI adoption challenges: navigating the trust paradox

Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack of data literacy and governance. Solutions involve investment and upskilling.

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NEWS

Indurex launches AI platform to unify industrial safety and cybersecurity

Indurex launches with a mission to unite process safety and cybersecurity, offering real-time resilience for critical industrial networks.

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NEWS

UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate outages and missed alerts.

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CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
Telefónica Tech UK&I introduces its Security Edge service powered by Netskope, aiming to enhance...
Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Ci Distribution partners with BenQ to expand its professional display range available to UK...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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