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IT Management + Service

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MCIM reveals operational audits for enhanced colocation efficiency

MCIM has introduced Operational Audits to help colocation providers improve operational readiness and pinpoint hidden risks.

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NEWS

Amazon Leo & UK Connect: enhancing UK enterprise connectivity

UK Connect partners with Amazon Leo to deliver satellite internet to UK enterprises in construction, manufacturing, and logistics.

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Cynomi expands MSP and MSSP platform with new vulnerability management features

Cynomi has introduced new integrations, automated scanning capabilities, a centralised document repository, and enhanced AI features aimed at improving vulnerability management, compliance workflows, and operational efficiency for MSPs and MSSPs.

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Kore.ai report highlights enterprise AI agent governance and risk challenges

A 2026 survey of IT leaders by Kore.ai finds that many enterprises report limited visibility and governance challenges around AI agents, with concerns raised over decision traceability, operational impact, and the need for stronger oversight frameworks as AI use expands across critical business functions.

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IBM’s Apptio updates Financial Intelligence tools with new AI-driven capabilities

Apptio has introduced new features, including Conversational Insights, aimed at improving visibility into IT and cloud spending by combining cost, consumption, and operational data to support financial planning and governance.

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NEWS

Kaseya announces updates to Kaseya Intelligence at Connect Europe

At Kaseya Connect Europe in Prague, Kaseya outlined updates to its Kaseya Intelligence platform, including new AI automation features, integrations, compliance tools, and planned European expansion.

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Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to...

CA Technologies unveils autonomous AI for IT operations capabilities

CA Technologies has marked a major milestone in the company’s autonomous strategy with the...

AHEAD expands European presence with acquisition, leadership appointment, and new foundry facility near London

AHEAD expands its European presence through an acquisition, a senior appointment, and new...

Elastic releases agent builder for context-driven AI development

Elastic launches a solution to simplify AI agent development with context-driven capabilities,...

Redefining mainframe data management?

BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...

Breaking the risk cycle: Mitigating software release challenges

New data highlights the challenges and opportunities in software release management, emphasising...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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