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IT Management + Service

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Creative ITC expands with new U.S. headquarters

Creative ITC has established its U.S. headquarters in Houston to support growth across North America and enhance delivery of its private cloud and digital workspace services for architecture, engineering and energy clients.

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NEWS

Tata Group and OpenAI announce multi-year AI partnership

Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce development.

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Infosys and Anthropic announce enterprise AI collaboration

Infosys teams with Anthropic to deliver industry-specific AI solutions, enhancing automation and operational efficiency across various sectors.

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Business concerns on post-pandemic AI prophecies

Large enterprises express concern that AI may not deliver the resilience and business continuity benefits expected, with cybersecurity identified as the leading threat to operations.

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Skill shortages: the roadblock to innovation in IT

Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and retention to drive future growth.

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Spirent reveals domain-trained AI for enhanced network testing and assurance

Spirent introduces Spirent Luma, an AI solution enhancing network testing with automated troubleshooting and expert-level data interpretation.

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Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and...

Unified remote monitoring and management

Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into...

TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

UK CFOs show increased confidence in AI investment

A growing number of UK CFOs embrace AI's potential, with investments in digital technology...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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