NEWS

Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and agile planning enable better technology investment decisions.

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NEWS

Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit remains the primary source of disruption.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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Crosser, an expert in edge analytics, integration and automation software and network monitoring...
Indurex launches with a mission to unite process safety and cybersecurity, offering real-time...
Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
d that legacy data platforms are the biggest obstacles to improving their data management and...
SolarWinds has introduced SW1, an AI-driven system designed to support more autonomous IT...
TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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