NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS

Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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NEWS

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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IONOS report reveals UK SMBs weigh AI adoption amidst cost, time, and trust challenges, preferring...
Gartner forecasts a $6.08 trillion IT expenditure for 2026, marking a 9.8% growth from 2025....
Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in...
Supports more than 1,000 voice, video, and business data applications with the ability to...
Mountain Warehouse replaces its legacy ecommerce platform with a composable solution built on...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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