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IT Management + Service

NEWS

Performance focuses on endpoint issues

New product helps improve end-user experience by empowering organisations to manage the operational performance of endpoints at scale.

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NEWS

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

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Legacy IT operations management stalls digital development

New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.

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Ivanti fuels channel growth

Ivanti, the company that unifies IT to better manage and secure the digital workplace, has announced significant investment into its EMEA partner community to fuel further channel growth and success and enhance its partner relationships. The company is launching three new EMEA channel initiatives: a new Platinum Elite partner status within its Partner Program to recognise and reward success, a deal registration promotional period to maximise partner profitability, and an enhanced partner portal...

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NEWS

INternet-aware synthetics address visibility gap

Correlated app, infrastructure and Internet performance visibility speeds problem isolation and resolution for complex multi-cloud and SaaS deployments.

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NEWS

Improving service resiliency and incident automation

One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1 platform. Salt River Project, like many enterprises today, are transitioning from outdated legacy platforms to next-generation AIOps systems that facilitate service-level views across a dynamic application and infrastructure environment.

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ManageEngine launches RMM Central

ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...

Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

ServiceNow launches Now Assist

Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...

Quest enhances unified endpoint offerings

Quarterly KACE Cloud Mobile Device Manager (MDM) release includes Windows 10 enrollment and ability...

Driving leadership capability

New research from Towards Maturity uncovers how high performing learning organisations are...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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