Digitalisation World

MSP growth, AI adoption, and generational shifts in buying

Published in Partner

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z buyers on service delivery and decision-making.

VIDEO

From PSTN switch-off to MSP opportunity

Published in Partner

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced change into momentum — and why SMBs benefit more from clarity and strong foundations like security, governance, and resilience than from ever more flashy new technologies.

VIDEO

Levelling the playing field: Cisco 360 insights for smaller partners

Published in Partner

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

VIDEO

From MSP to MIP: The Rise of Agentic AI in the channel

Published in Partner

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

VIDEO

AI-Enhanced Security and Incident Response for MSPs

Published in Partner

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

VIDEO

“Paranoid” Security, AI Risks, and the Future of MSSPs

Published in Partner

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the...

MSPs in focus as Mimecast expands its global partner ecosystem

Micheal McCollough, Senior Vice President of Worldwide Partners & Alliances, Mimecast, discusses...

Tech Channel Ambassadors set to tackle IT skills gap

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech...

An intelligence-based approach to addressing the cybersecurity challenge

Vladimir Goliashev, Director of MSSP and MDR of Group-IB, explains why threat intelligence, as part...

Standing out from the crowd(ed channel)

Carl Berry, Channel Director NW EMEA, at cloud and app security company, F5, to discuss why partner...

SME AI optimism tempered by security concerns

Greg Keller, Co-Founder and CTO of JumpCloud, discusses the findings of the company’s latest...

Latest Video

Tiers of (storage) joy for the Channel

Bill Andrews, President and CEO at ExaGrid, explains the many benefits of both the ExaGrid tiered backup storage solution – with some impressive speeds and feeds; and the company’s Reseller Partner Program, with equally notable features – a high win rate, a large installed, global customer base and a host of major reseller support initiatives.

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