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IT Management + Service

NEWS

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business transformation. This collaboration aims to enrich the standard IT Change Enablement process by integrating Guardian by Cloudhouse, providing enhanced capabilities, and increasing the value derived from the ServiceNow platform.

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NEWS

Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

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NEWS

Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control.

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NEWS

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation capabilities designed to streamline IT and strengthen operational resilience.

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NEWS

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, to standardise the management of its global technology infrastructure.

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NEWS

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster deployment, improved productivity, and predictable outcomes on day one.

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ITAM is no longer about compliance

As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...

ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...

The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...

Dynatrace enables rapid response to unpredictable application demands

Digital teams leverage continuous automation and AI-assistance to deliver essential business...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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