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IT Management + Service

NEWS

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business transformation. This collaboration aims to enrich the standard IT Change Enablement process by integrating Guardian by Cloudhouse, providing enhanced capabilities, and increasing the value derived from the ServiceNow platform.

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NEWS

Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

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NEWS

Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control.

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NEWS

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation capabilities designed to streamline IT and strengthen operational resilience.

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NEWS

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, to standardise the management of its global technology infrastructure.

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NEWS

ServiceNow’s latest platform release adds to thousands of AI agents

Yokohama platform release includes teams of preconfigured AI agents now available for faster deployment, improved productivity, and predictable outcomes on day one.

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Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Delinea and IBM expand collaboration: strengthening identity security

Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...

Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

New partnership brings academic courses into Skillsoft platform

Skillsoft partners with edX to enrich its platform with university courses, bridging skills gaps in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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