NEWS

The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

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NEWS

iManage report highlights gap between AI adoption and knowledge maturity

iManage’s latest report examines the relationship between knowledge management maturity and AI adoption.

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NEWS

Hexnode updates Genie AI with advanced device management features

Hexnode unveils a update to its Genie AI, offering improved device insights and automated remediation for efficient management.

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NEWS

A deep dive into Huntress's 2026 Cyber Threat Report

Delving deep into the organised playbook of modern cybercrime, this article exposes the scale and sophistication transforming cyber criminals into a global force.

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NEWS

European Parliament suspends AI features over data security concerns

The European Parliament has disabled AI features on official devices due to data security concerns involving external cloud servers.

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NEWS

Zero Networks partner programme for enhanced growth

Zero Networks revamps its partner programme to foster channel-first growth and align security strategies with market demands.

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Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
Frore Systems highlights the AirJet Mini G2 as a solid-state cooling solution aimed at managing...
Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system...
Worldwide AI spending is set to reach $2.52 trillion by 2026, seeing significant growth in AI...
New research highlights executive priorities amidst evolving pressures, showcasing the pivotal role...
Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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