NEWS

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS

Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and agile planning enable better technology investment decisions.

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NEWS

Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit remains the primary source of disruption.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.
AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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