NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

Read More

NEWS

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

Read More

NEWS

Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

Read More

NEWS

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

Read More

NEWS

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

Read More

NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

Read More

Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities...
SignalFx, a leader in real-time cloud monitoring and observability for infrastructure,...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Lenovo appoints Tikiri Wanduragala as the new Technology Leader for its UKI business, with a focus...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more