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IT Management + Service

NEWS

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance across its software factory to deliver on its purpose to use technology to make better journeys for all.

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NEWS

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech. Dependence on on-premise infrastructure, to support a full capacity office, is no longer required, shows survey.

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NEWS

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote workforces, despite lower security concerns and adequate budget.

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NEWS

Beware digital fragmentation

Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time tackling day to-day data management as opposed to driving strategy and innovation with data.

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NEWS

Legacy vendors losing trust

CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing trust in legacy vendors such as Microsoft; 96% of organisations that paid a ransom were hit with additional extortion fees.

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NEWS

Paessler launches new sensors to deliver better insights into server system health

Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help organisations monitor system health and virtual disk health. As a result, Paessler’s PRTG can also now take data from the Redfish System Health sensor and provide insights into the overall system status of server equipment and the status of various components such as power supplies or PCIe devices.

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Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...

Dynatrace expands Amazon Web Services visibility

New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Survey highlights IT admin concerns

JumpCloud’s latest research reveals that admins are hungry for an open directory platform...

Transforming IT Service and Asset Management?

Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...

Hammerspace acquires Rozo Systems

Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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