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IT Management + Service

NEWS

Unisys acquires Mobinergy

Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing digital workplace solutions market.

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Improving IT efficiencies

Integrating with Microsoft Endpoint Configuration Manager, Lenovo Deployment Assistant simplifies fleet-wide system updates and deployments, improving IT productivity.

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NEWS

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next Automate, increased investments in cybersecurity, partner growth programs, and more.

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Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to anticipate service disruption and minimise impact.

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Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring specialist Paessler are working together to provide customers with all-round monitoring of IT and OT environments.

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NEWS

NETSCOUT launches Visibility as a Service

Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving leveraging industry-leading proprietary technology and an expert talent pool.

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Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of...

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Cloud integration and DevOps capabilities

At the centre of applications, data, and infrastructure, Control-M orchestrates modern application...

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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