Ultima’s new automated cloud service set to change cloud market.
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Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.
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Opens up a new dimension of monitoring for IoT environments.
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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.
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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.
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Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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