NEWS

Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of their time “keeping the lights on” across their clouds.

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NEWS

Highlight simplifies complex networks with new Grid View

Gamma is one of the first users of Highlight’s Grid View.

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NEWS

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Amadeus chooses the Now Platform to provide the automation, quality control and global governance across its software factory to deliver on its purpose to use technology to make better journeys for all.

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NEWS

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech. Dependence on on-premise infrastructure, to support a full capacity office, is no longer required, shows survey.

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NEWS

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote workforces, despite lower security concerns and adequate budget.

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NEWS

Beware digital fragmentation

Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time tackling day to-day data management as opposed to driving strategy and innovation with data.

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Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.
Company remains committed to building on vendor-agnostic, open-platform approach to support the heterogeneous environments of MSPs.
A10 Networks has introduced major advancements to its Thunder Application Delivery Controllers (ADCs) with Harmony Controller support for centralised, multi-cloud management, rich per-app analytics and DevOps tool integration. Numerous new enhancements also enable integration with Kubernetes, enhanced Ansible Playbooks and simplified ADC policy configuration with expanded Application Centric Template (ACT) support. Organisations are striving to become more agile as the role of IT and software becomes paramount. Fast roll-out, control and optimisation of applications drive revenue, competitive advantage and customer satisfaction. Apps must be secured and quickly delivered regardless of where they reside.
CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office 365.
Contact centre leaders report empathy leads the way, hybrid models will be the future, and technology’s only just getting started for their businesses in 2021.
DataOps approach reduces release cycles from days to minutes.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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