Digitalisation World

Lack of customer data hinders AI progress

Published in AI Tech & Trends

Research from Twilio finds that businesses are making good progress on implementing artificial intelligence (AI) to help power customer interactions, but are finding both a lack of customer data, as well as transparency in how they’re using that data, to be significant challenges.

NEWS

Increased investment in human-centred software design

Published in Digital Business Tech & Trends

A survey of more than 700 technology professionals worldwide discusses the rising importance of human-centric design as a means for driving inclusive business practices.

NEWS

Survey reveals top priorities for C-Suite Executives

Published in AI Digital Business Tech & Trends

Generative artificial intelligence (GenAI) ushers in a new wave of optimism for transforming how every organisation plans, operates, automates, and differentiates in the market.

NEWS

European countries expect their business revenue to grow by 19% as a result of improved connectivity

Published in Networks + Telecoms Tech & Trends

Two-fifths of organisations are upgrading to cellular connectivity to take advantage of technologies like IoT and AI to support sustainability goals.

VIDEO

5G stands (alone) ready to be unleashed

Published in Networks + Telecoms Tech & Trends

Stephen Douglas, Head of Market Strategy at Spirent, discusses the company’s 5th annual 5G outlook report, which finds that 5G Standalone (SA) market is picking up significant speed, alongside similar interest activity in terms of private 5G. Stephen offers some great insights into what’s going on in the 5G market right now and how he sees it developing over time.

VIDEO

Driving knowledge sharing across the Channel

Published in Distributor Partner Tech & Trends Vendor

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the company’s recent ‘Bridging the Gap’ research report. Patrick also explains some of the company’s recent data-focused initiatives, including the Partner Insights tool and Tech ConneX.

User interfaces are too complex for many — and it’s widening the digital divide

A person’s intelligence limits their computer proficiency more than previously thought, to the...

Cyber Ad-versaries using analytics to measure “Victims per Click”

HP warns of rise in malicious PDF campaigns and Office exploits, while noting Office macros persist.

Trust gaps between CISOs and C-Suites

FTI Consulting, has released a study from its Strategic Communications segment that reveals the...

Stressed, anxious, excited – CIOs’ state of mind in 2024

60% of global respondents say their focus on AI has boosted their personal reputation.

AI, quishing, and multi-channel attacks top phishing trends

Egress has launched its third Phishing Threat Trends Report 2024, detailing key trends, new data,...

Data modernisation investment crucial for AI success

Only 19% of communications service providers worldwide have fully implemented an integrated set of...

Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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