New study from Freshworks finds that despite initial scepticism, a quarter of UK employees are using AI tools daily in the workplace.
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54% of consumers don’t know how much personal data AI tools collect.
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AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
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‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.
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Research by DLA Piper shows Generative AI is expected to drive significant growth in the sector in coming years.
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Availability and access to right data is key challenge to decarbonization efforts, despite 54% of organizations’ having mature or advanced data-driven operations.
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