The results of a global study reveal that brands are failing to understand the real needs of European consumers in the application economy. “Software: the New Battleground for Brand Loyalty”, sponsored by CA Technologies and conducted by Zogby Analytics, show that 61% of European businesses believe their ability to provide application technology for services is “excellent” or “good”, while only 53% of European consumers feel the same way.
Read MoreHP Energy Management Pack targeted at utility vertical leverages Platform to connect, analyze and manage data from interconnected things to improve the user experience for both businesses and consumers.
Read MoreOrganisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...
Read MoreDell XC Series of Web-scale Converged Appliances expands to offer customers a broader range of hyper-converged solutions for virtualized workloads.
Read MoreData storage decision makers believe that the Cloud offers a solution.
Read MoreSurvey of IT decision makers collectively managing more than 250,000 users finds that as the ‘Dropbox problem’ grows IT is concerned, yet inactive.
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