NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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NEWS

Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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NEWS

Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike report finds that asset theft reached record levels in 2025 due to advanced tactics.

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BLOG

Move over Big AI - Small Language Models are Where the Money Is

By Sham Arora, Chief Technology Officer at Tech Mahindra.

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Azul reports growth in FY26, driven by product development, customer adoption, and strategic...
Hampshire Trust Bank (HTB) has formed a strategic partnership with software provider MatsSoft to...
Major productivity losses caused by digital friction but US and UK IT teams lack access to relevant...
Feedonomics has introduced ACE, a solution designed to help merchants syndicate product data for...
Study highlights lack of investment in areas most likely to have a positive CX impact.
Tieto has signed an extensive outsourcing agreement with the municipality of J?rf?lla in the...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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