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Digital Business

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Remote becomes reality

63% of IT executives say at least a quarter of their employees will continue to work remotely permanently.

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Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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Leeds goes digital

Alfresco enables the NHS Trust to drastically improve information sharing efficiency

HCL Technologies selected by Cricket Australia

Partnership aims to deliver world class experiences to fans, players, clubs and grass roots cricket...

The most customer centric organisations achieve 9x higher revenue growth

A new study reveals that only 36% of European organisations are truly customer centric.

Tata Group and OpenAI announce multi-year AI partnership

Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...

Soldo boosts secure transactions and customer satisfaction

Continuous runtime application security helps leading fintech company to reduce time spent...

Tech spend increases by 43% on average for IT decision makers

85% of IT decision makers have seen tech spend increase since pandemic, but only a third report...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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