NEWS

Citrix research reveals employee experience is about to break

Latest study shows technology implemented to keep employees engaged and productive is frustrating and slowing them down.

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NEWS

Pandemic exposes significant disconnect between IT and the wider business

A longstanding disconnect between IT teams and the wider business is preventing organisations from adopting new technologies and jeopardising their long-term response to the pandemic, research from Insight has revealed.

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NEWS

Research reveals need for greater collaboration between teams

90% of financial services CIOs face blockers to driving value, including IT and business teams working in silos.

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NEWS

Genesys launches Genesys DX

New digital-first product transforms the customer conversation beyond transactional chat interactions to intuitive digital experiences that build trust and loyalty.

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NEWS

Digitalisation proves key for UK employers supporting new hires

Survey from SD Worx finds that Brits have generally positive experience joining and working for businesses.

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Genesys Experience Index launches with new tailored solution to help contact centres improve agent...
Fewer than 40% of organizations have confidence in their responsible AI framework, and...
Consumption of digital services will increase by 27 percent as UK consumers use lockdown to move to...
New study by Splunk shows that a significant number of UK CISOs are stressed, tired, and aren’t...
More than two thirds (67%) state that events such as COP26 and the Climate Red report have changed...
Autonomous intelligence is changing how enterprises operate, influencing digital processes and...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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