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CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era.

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NEWS

Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS

Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc.

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NEWS

Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one of their C-suite’s top-three business concerns, ahead of issues such as inflation (51%) retaining and hiring talent (45%) and supply chain/logistics management (45%), according to a new survey of 1,420 global IT professionals conducted by Rackspace Technology.

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NEWS

MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS

Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new additions to its packages for managed service providers (MSPs), including industry-specific solutions and advanced ransomware recovery.

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Abstract unveils AI-Gen composable SIEM

Abstract's AI-Gen Composable SIEM aims to enhance security operations with modular and AI-native...

IDC updates European ICT market forecast

European total ICT spending growth for 2020 revised down from 2.8% to 1.4% in the most probable IDC...

France is on the digital rise

Digital incumbents increasingly face new and dynamic competitors from around the world. While...

Acuutech empowers partners and customers

Acuutech has announced a new milestone with the launch into the Microsoft Azure Stack Partner...

Tieto digitalises V?rmd? municipality's document and case management

V?rmd? municipality selects Tieto's cloud-based solution as its new municipal-wide document and...

ZutaCore introduces waterless cooling for AI infrastructure

ZutaCore’s OmniTherm cold plate is designed for cooling high-density PCIe GPU servers to support...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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