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Genesys launches Genesys DX

New digital-first product transforms the customer conversation beyond transactional chat interactions to intuitive digital experiences that build trust and loyalty.

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Digitalisation proves key for UK employers supporting new hires

Survey from SD Worx finds that Brits have generally positive experience joining and working for businesses.

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Tech savviness soars following pandemic

Over half of UK consumers will interact with brands more through digital channels post-pandemic, according to Nuance research.

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Right is might

SMBs would pay on average 34% more for an IT service provider who could provide the right solution, a rise from 25% in 2019.

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Specsavers selects Accenture

Optical and health retailer to reimagine the customer experience and drive future growth.

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Know before you go: Virtana Online Roundtable event to discuss AIOPs' role in Digital Change Management

Free Online Roundtable "Know Before You Go"will feature John Gentry CTO, Virtana in association with Digitalisation World focusing on customer success stories and AIOPs role in the wider intelligent automation ecosystem on 30th June, 14:00 BST (UK time)

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Netskope delivers Proactive DEM

Proactive DEM provides high definition visibility and predictive insights alongside proactive...

Unlocking the potential of Agentic AI: bridging the gap between vision and reality

Examining the adoption of agentic AI, focusing on trust and process orchestration in business...

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

European governments cautiously turn digital, though users desire more speed

The 13th eGovernment Benchmark Measurement for eGovernment Services evaluates the priority areas...

Pharma falls down on digital culture

87% of pharmaceutical manufacturing companies admit they have a poor digital culture and know it...

Schneider Electric celebrates promising start of its Sustainability Impact program

2021-2025 program launched a year ago delivers on first year expectations.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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