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Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one quarter of consumers would switch brands if offered the option of video chat.

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NEWS

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term, approach to their digital investments.

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NEWS

Severn Trent adapts to future of work with Citrix

Water company leverages digital workspace solutions to keep employees connected and serving customers from anywhere.

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NEWS

Achab enters UK market

Ambitious growth plan to become the trusted partner of choice for MSPs serving SME customers.

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NEWS

IT spending to grow by over six percent

Worldwide IT spending is projected to total $3.9 trillion in 2021, an increase of 6.2% from 2020, according to the latest forecast by Gartner, Inc. Worldwide IT spending declined 3.2% in 2020 as CIOs prioritized spending on technology and services that were deemed “mission-critical” during the initial stages of the pandemic.

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Digital technology worth billions to Britain

New report says more effective use of digital technology by start-up and scale-ups could boost the...

Business leaders think of digital as a continuous evolution, not a transformation

C-suite research reveals businesses must embrace constant evolution and iteration to achieve...

Oil and gas must opt for automation

The second annual Global Energy Talent Index (GETI), the world’s largest energy recruitment...

POwering digital banking transformation

thinkmoney is using the OutSystems low-code platform to deliver its strategic program for digital...

Italian National Institute of Statistics maintains operations with Citrix

Organization leverages remote work solutions to deliver critical data to support policy makers,...

Innovation leaders are 2.2X more likely to accelerate their way through economic uncertainty

Overall, businesses are optimistic about the strength of their business and innovation.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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