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Digital Business

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CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era.

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Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc.

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Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one of their C-suite’s top-three business concerns, ahead of issues such as inflation (51%) retaining and hiring talent (45%) and supply chain/logistics management (45%), according to a new survey of 1,420 global IT professionals conducted by Rackspace Technology.

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MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new additions to its packages for managed service providers (MSPs), including industry-specific solutions and advanced ransomware recovery.

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Digital technology worth billions to Britain

New report says more effective use of digital technology by start-up and scale-ups could boost the...

Manufacturer's Digital Transformation projects held back by poor collaboration and skills deficit

The skills gap and lack of collaboration between IT and organisations’ lines of business are...

Looms Systems launches AI platform

Intelligence layer on data collection disrupts the business monitoring market by using AI and...

Data quality a major barrier to AI success

Hitachi Vantara survey finds data demands to triple by 2026, highlighting critical role of data...

Nexthink acquires AppLearn

Nexthink celebrates its 20th anniversary by acquiring digital adoption trailblazer AppLearn,...

Modernisation challenges hinder IT team productivity

While modernisation challenges impact productivity and business success, survey finds that all IT...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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