Tieto digitalises V?rmd? municipality's document and case management

V?rmd? municipality selects Tieto's cloud-based solution as its new municipal-wide document and case management. The system enables a more efficient way of working and improved service to citizens, where Tieto has overall responsibility for all parts of the solution. The contract period extends over four years, with the possibility of renewal for another three years.

The solution is based on Tieto's leading and standardized public sector solution, Public 360 ° Online, which includes all core processes such as billing, domain management and plan management. V?rmd? municipality's ambition is to further develop the solution during the contract period to meet other needs for user support within the various administrations.
"We aim to become one of Sweden's most modern municipalities in terms of digitalization. It is a prerequisite to have effective document and case management that facilitates new work methods and standardized processes. A central part of our procurement of IT, is that the implementation takes place in close cooperation with the supplier, so that we receive ongoing assistance to further develop the system as the business needs change, "says Annica Lempke, Manager of Legal and Democratic Services Department at V?rmd? Municipality. 
Tieto’s cloud-based overall solution is delivered as an automated service through Microsoft Azure, including operations, continuous updates, support, external publishing and integration. It provides employees in the administrations with a modern and easy-to-use system that facilitates the daily work and everyday life of the municipality's approximately 3,200 employees and more than 43,000 inhabitants.
"We are very pleased with the confidence of V?rmd? municipality, which, in close cooperation with us, will continue to develop digital administrative support and citizen services. As a partner, we have an important role in contributing to innovation power and solutions to simplify the dialogue with citizens. We are looking forward to helping the municipality to both modernize its services and ensure the efficient use of its resources, "says Mats Brandt, Head of Public Sector at Tieto Sweden.
Zayo Europe bolsters pan-European network expansion and workforce growth, underlining its strategic...
Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...
GCX appoints Luca Simonelli to enhance global partnerships and lead operations in Italy, amid...
SolarWinds report suggests IT leaders underestimate the impact of broken processes and limited...
As AI adoption lags among UK SMEs, potential risks emerge. How can small businesses overcome...
BOXX Insurance is set to join Zurich Insurance Group, continuing its mission in cyber insurance and...
CISPE appeals Broadcom's VMware acquisition approval, citing competition risks and exclusion of...
runZero teams up with Aqaio to enhance its exposure management platform in Germany, aiming to...