Customer satisfaction rises overall

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

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Red Hat Enterprise Linux 6.6 Beta now available

Red Hat has announced the beta release of Red Hat Enterprise Linux 6.6, the latest version of our Red Hat Enterprise Linux 6 platform.

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New hospital data centre project

Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust awards Secure I.T. Environments.

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End user survey sheds light on the application’s importance

Ninety-four per cent of UK business end users say application performance and availability affect their ability to do their job, while more than one-third contacted IT six times or more due to related problems in the past year alone.

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Unisys wins contract worth up to 28 million dollars

Defense Information Systems Agency selects Unisys to continue supporting the department's enterprise resource planning, systems management and other activities.

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Further orders expected over the forthcoming months as Australian firm expands its point of...
WorldStream, a fast-growing hosting provider delivering security-focused solutions including...
2022 saw total capacity across key markets increase by 1020MW.
Carbon3.ai launches NVIDIA Blackwell Ultra AI systems with HPE liquid-cooling, revolutionising AI...
As Lumen Technologies, or simply Lumen, the company will help lead enterprises through the...
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Equinix Insider - White Ops President & COO, Eddie Schwartz

Eddie has over 25 years experience in information security, including recent work as the CISO of RSA, the Security Division of EMC, and Co-Founder/CSO of NetWitness.

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