Digitalisation World

ManageEngine introduces change workflows to ServiceDesk Plus

Published in Cloud + MS Infrastructure Management Storage + Servers

ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.

Published in Cloud + MS Colocation/Hosting DC Facilities + Colo Design + Optimisation

AMS-IX New York qualifies as one of the first neutral and distributed Internet exchanges in North America.

Published in Cloud + MS Colocation/Hosting Infrastructure Platform Storage + Servers Storage Technology

Zadara™ Storage, Inc. has announced that SerenitaaS (sister company to Stratus Technology), a Markham, Ontario-based provider of advanced data storage solutions, now offers Zadara’s Virtual Private Storage Array (VPSA™) solution for block and file Storage Area Network (SAN) and Network Attached Storage (NAS) services to its customers.

Published in Cloud + MS Infrastructure Storage

The two have come together to add Business Interruption Protection services to an existing business continuity platform.

Published in Cloud + MS Colocation/Hosting DC Facilities + Colo Design + Optimisation Infrastructure + Asset Management Infrastructure + Hardware

Research just released by GVA Connect, the data centre specialist division of property agents GVA, showed UK take-up of data centre space amounted to 830,000 square feet (gross retail area) in calendar year 2013.

Published in Cloud + MS Colocation/Hosting

Outsourcing-Projekte, die scheitern oder die Erwartungen nicht erfüllen, sind keine Ausnahme, aber auch vermeidbar, meint Managed-Services-Anbieter IPsoft. Ein oft unterschätzter Erfolgsfaktor ist dabei schon die Vertragsgestaltung. Bei mangelnder Transparenz und unklaren Regelungen sind die Probleme quasi vorprogrammiert