Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

The Azim Premji Foundation works to improve education in India. The not-for-profit foundation works in 45 of India?s least developed districts. The Bangalore-based not-for-uses the AWS Cloud to run all of its operations, including its database, application software, compute, and networking. By using AWS, Azim Premji Foundation is confident that it can double its user base to 10,000 people within the next few years.
Opportunities in Private Cloud. Michelle Bailey, 451 Reserach.
India's ZengaTV is one of the country's largest digital video services, providing live streaming of TV channels and over the top distribution of entertainment like movies and music videos. The company uses AWS for all of its operations, including its web application, content delivery and video on demand services. By using AWS, ZengaTV has reduced its infrastructure costs by 45 percent and can scale up to support 50 times its regular web traffic, even when the bulk of the traffic is coming from international servers.
Morningstar chose BMC Cloud Lifecycle Management to manage its 500-server infrastructure. To make sure they?re always working with an accurate model of what they have deployed, they also chose BMC Atrium Discovery and Dependency Mapping and BMC Atrium Configuration Management Database (CMDB) to keep the operational picture up to date. BMC BladeLogic Server Automation ensures all configuration changes and deployments happen quickly and consistently, while BMC Remedy ITSM helps the company standardize on process automation best practices. The ability to use a single set of tools for both cloud and legacy systems was critical to the decision.
With 200 outlets in 85 cities, Ferns N Petals is India's largest flower and gifts retailer. The retailer?s website, which runs on AWS, is active in 156 countries and operates in Europe, USA, the Middle East and South East Asia. Ferns N Petals uses AWS to run all of its operations, including its website, CRM, content management system, call center, email SMTP, vendor extranet and content delivery. By using AWS, Ferns N Petals can scale up to meet high demand for holidays like Valentine?s Day and Christmas while keeping the IT infrastructure in working condition with minimum effort. By moving to the AWS cloud, the company has been able to focus more on the business, and have achieved 50 percent growth year over year.
"Enterprise Cloud" is the Enterprise grade Cloud Service offered by NTT Communications which is suitable for mission-critical systems. NTTCom delivers "Total Support" to our customers - solid infrastructure based on the sufficient experiences and achievements as telecommunication provider, together with operation and security.