NEWS

DataRobot partners with Kx

New integration empowers teams working with the world’s fastest time series database to deliver time-aware AI and machine learning initiatives at scale and speed.

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NEWS

Tech Data expands partnership with Automation Anywhere

Robotic Process Automation solutions help enterprises optimize workforce efficiency.

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NEWS

Automation Anywhere launches AI-Powered RPA-as-a-Service Platform

Automation Anywhere has launched the world’s first purely web-based, cloud-native Digital Workforce platform, Automation Anywhere Enterprise A2019.

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NEWS

AI and robots key to transforming customer service

More than two thirds (69%) of business decision-makers in senior management positions say that AI speeds up the resolution of customer queries, according to a recent survey commissioned by software provider, Enghouse Interactive.

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NEWS

Employees prepare to work in automated contact centres

Almost two thirds (65%) of contact centre employees believe that the introduction of automation and robotic technology is an opportunity to learn new skills and grow their role within the business, while 66% believe these technologies will have an overall positive impact on their role.

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NEWS

Consumers prefer interacting with voice and chat assistants over humans

Despite 76% of companies having realized quantifiable benefits from voice or chat assistants, businesses need to focus on better meeting customer needs to realize the true potential.

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Appian and UiPath have formed a technology alliance to drive fast and high-impact digital...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
Latest research from the World Economic Forum forecasts that by 2025, machines will perform more...
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