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Digital Business Expert Opinions News Videos

Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest disruptive factor in the IT channel between now and 2020. This is according to research carried out by OnePoll, commissioned by Agilitas, the leading European innovator of customer driven IT channel...

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Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product management, ASG Technologies.

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Putting the human aspect back into retailers' websites

By Andr? Hordagoda, co-founder, GoInStore.

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

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Videos

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

News

AlgoSec's new security management solution: A33.20

AlgoSec's latest release, A33.20, aims to enhance network security operations by providing improved visibility and more streamlined management for hybrid cloud environments.

Gigamon announces 2025 partner and alliance award recipients

Gigamon announces its 2025 partner and alliance award recipients for contributions to deep observability solutions.

Serbus emerges as unified security services brand

Serbus rebrands to strengthen UK’s CNI against escalating threats, aiming for £75m revenue growth through organic expansion and strategic acquisitions.

The role of observability in the evolution of agentic AI

A recent global study by Dynatrace highlights observability as crucial for successfully scaling agentic AI solutions.

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