Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest...

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Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product...

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Videos

Mike DePalma, VP, SMB Business Development, OpenText Cybersecurity, discusses the continuing evolution of cybersecurity alongside rapidly emerging AI solutions - with agentic AI gaining significant momentum -...
Ian Schenkel, Chief Revenue Officer, Cyber Intelligence House (CIH), explains how the company’s intelligence-driven Cyber Exposure Platform is designed for MSSPs to deliver high margin, high value services...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.
Rob Finn, VP International Sales at Chainguard, discusses the company’s new Global Partner Program, offering flexible incentives, technical enablement, and go-to-market support to empower channel resellers...

News

Schneider Electric leads discussions on sustainable AI infrastructure as the UK stakes its claim in the global AI race with landmark advancements.
ITS introduces ITS SecureEdge ensuring affordable resilience against DDoS attacks for businesses of all sizes.
Karlton Gray ascends to drive collaboration within Schneider Electric's partner ecosystem, focusing on sectors like education, healthcare, and more.
WatchGuard Technologies introduces FireCloud Total Access, bringing Zero Trust and hybrid SASE security to MSPs and lean IT teams.