NEWS
Is your automated technology a threat to customer relationships?

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

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NEWS
Overcoming the identity crisis – how effective customer identity resolution is powering a more insightful customer experience

Richard Foster, UK Managing Director at LiveRamp discusses how identity resolution is changing the measurement of marketing campaigns through a data-driven, customer-first approach.

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NEWS
Your AI questions answered

An AI-related Q&A with Paul Whitelam, Senior Vice President, Global Marketing, at ClickSoftware.

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NEWS
Why the rise of the machines will help us focus on humans

By Steve Foster, Head of Business Consultancy, NGA HR.

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NEWS
Predicting the plant shutdown

By John Hague, senior vice president and general manager, Asset Performance Management, AspenTech.

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NEWS
Challenging change: the new digital transformation mindset

By Gareth Cram, Director of Business Transformation TAA, Wolters Kluwer UK & I.

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NEWS
Securing the healthcare sector's digital lifeline

By Ian Jenkins, Head of Network Security at VMware.

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NEWS
Five ways AI can be a force for good

By David Fearne, Global Practice Leader for Business Intelligence, Arrow ECS.

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Videos

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Ben Pritchard, CEO of AVK, discusses the launch of what is believed to be Europe’s first, large-scale, 110 MW on-site microgrid, developed to support early phase site operational resilience. Located within...
In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...

News

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.
ODEON Cinemas Group has partnered with BlueVoyant to modernise its cybersecurity operations across Europe, improving visibility, response, and risk management.
Black Kite and Sayari have partnered to combine cyber risk data with corporate and supply chain intelligence for third-party risk management.
Feedonomics has introduced ACE, a solution designed to help merchants syndicate product data for AI-driven shopping environments, including platforms such as OpenAI and Google.