NEWS
Growth is on the Horizon

John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a sharp projected uptick for managed services growth driven by a number of key factors, including the maturity of cybersecurity services and the increasingly successful “MSP 3.0” model underscoring the importance of focusing on long-term opportunities vs. short-term wins to drive both scalability and profitability. John covers other key focus areas for MSPs including AI, risk management and compliance, cloud and vertical specialisation.

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NEWS
How to avoid costly backup storage mistakes

Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated with CAPEX, Lease, Subscription, Consumption and the Public Cloud models. While most end users are embracing a hybrid IT model, where cost is one important factor among others (such as flexibility, scalability, security, speed of deployment and compliance), Bill cautions that, without a true understanding of backup storage lifecycle costs as part of their overall decision-making process, end users may well make a very expensive mistake. He also gives a ‘bonus’ preview of what to expect from ExaGrid during 2025.

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News

AI is reshaping the cybersecurity skills landscape, with a shift towards integrated training models and increased global cooperation, according to the Cybersecurity Workforce Intelligence Report by Hack The...
Addressing AI-related risks is becoming increasingly important as organisations adopt intelligent systems. New approaches and tools are being developed to support AI governance and compliance.
Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.
BCS Consultancy (BCS) has strengthened its presence in Southern Europe with two senior appointments and a major data centre project win in Barcelona, marking a significant step in its European growth strategy.

Expert Opinions

By Ben Allcock, Vice President – B2B, TP-Link UK&I.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Tom Kingham, VP Engineering & Utilities Europe & Japan at CyrusOne.