NEWS
The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

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NEWS
Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

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NEWS
Refurbished IT makes environmental and economic sense

Nick Stapleton, Managing Director at ETB Technologies, explains how refurbished IT has a significant role to play in helping organisations meet’s their sustainability goals, whilst also providing the kind of cost-savings which can mean the difference between an IT project getting the greenlight or being written off as too expensive to provision.

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NEWS
Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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News

ManageEngine has launched MSP Central — a unified platform designed to help MSPs streamline service delivery, device management, threat protection, and infrastructure monitoring from a single interface.
As the enterprise market ramps up Windows 11 adoption, ManagementStudio is emerging as the platform of choice for channel partners seeking to deliver more value to their customers through combined IT...
Ericsson has introduced its new partner programme structure for partners that sell Ericsson Enterprise Wireless Solutions.
Puglia is going to redefine the digital landscape of the Mediterranean with the creation of the Puglia Data Center Valley, a development program that brings together three AI hyperscale data center projects...

Expert Opinions

By Chris Wysopal, Co-founder and Chief Security Evangelist at Veracode.
By James (JT) Lewis, Director of Channel Operations for EMEA and APJ at Infinidat.
By Aymeric de Condé, Head of APAC at STX Group.