Digitalisation World

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Adoption of AI stalling in IT departments

Published in AI IT Management + Service

More than half of IT pros are not using machine learning in their environment.

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Rackspace Technology launches Modern Operations

Published in Cloud Cloud + MS IT Management + Service

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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Deutsche Welle uses TeamViewer to provide secure IT support

Published in Digital Business IT Management + Service

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

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Colt highlights Enterprise Tech Trends for 2023

Published in AI Apps + DevOps Cloud Cloud + MS Data Analytics Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service Networks + Telecoms Security + Compliance Storage + Servers

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across...

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Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...

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Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

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BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

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Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

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Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

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Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

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ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

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Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...

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Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

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Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...