UK retailer uses Cloud Services to scale TV and Social Media campaigns

December is the most important month of the year for UK retailer Marks and Spencer, and its advertising campaigns are the cornerstone of its holiday strategy. When its 2013 primetime Christmas TV ad campaign encouraged people to visit a dedicated website, it was vital it could cope with the spike...

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Customer satisfaction rises overall

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

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Silver Peak sets sights on new enterprise network

Silver Peak has unveiled Unity, a ‘groundbreaking’ intelligent wide area network (WAN) fabric that unifies the enterprise network with the public cloud. Unlike traditional WAN optimisation solutions, Unity correlates information about cloud services and Internet “weather” to...

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VMware veterans launch 100% Cloud Managed Platform for Docker, KVM and VMware vSphere

Platform9 has emerged from stealth and unveiled its SaaS platform that transforms an...

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Scalr introduces Cloud Cost Analytics

Scalr has announced the release of Scalr Cost Analytics. Scalr Cost Analytics will enable a broad...

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Rackspace announces enhanced DevOps Automation Service

Rackspace has announced new features to its DevOps Automation Service including Windows Support and...

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Citygate expands to new sites in partnership with Node4

New and used car dealer Citygate has been able to reduce costs, simplify IT management and increase...

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Only one in a 100 Cloud providers meet proposed EU Data Protection requirements

The EU General Data Protection Regulation is expected to be passed this year and take effect in...

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New IBM SyNAPSE chip could open era of vast neural networks

New chip with brain-inspired non-von Neumann computer architecture has one million neurons and 256...

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IT budgets set to increase according to a third (37%) of financial services organisations

Survey of UK & Ireland financial services sector reveals companies are set to spend as...

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Reflexis chooses IBM Cloud infrastructure

Reflexis, a leader in integrated real-time execution and workforce management solutions, has...

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Zadara debuts on-premise as-a-service enterprise storage

Zadara™ Storage, Inc. has announced the immediate availability of its VPSA™ On-Premise...

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Peplink removes restriction on access to ‘innovative’ cloud based device management

Standalone subscriptions now available for InControl 2 management tool without the need for...

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South Korea’s improving economic conditions boost ICT expenditure

Due to the improving economy and enhanced financial prospects in South Korea, enterprises embrace...

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Videos

Michelle Buckingham, VP of Channel at IFS, discusses the company’s recent acquisition of TheLoops and its recent collaboration with TomTom before explaining how IFS is building a digital-first partner...
Joe Capes, CEO of LiquidStack, outlines the thinking behind the launch of the company’s GigaModular™ CDU - the industry’s first modular, scalable Coolant Distribution Unit with up to 10MW cooling...
Eric Herzog, Chief Marketing Officer at Infinidat, looks at what the biggest challenges facing enterprises that want to adopt GenAI solutions today, the solutions that Infinidat offesr to facilitate easier AI...
Tom Glover discusses the findings of the company’s recent Q1 2025 EMEA Data Centre Report, which reveal potential challenges around tariffs and wider geopolitical tensions, power constraints and demand...

Expert Opinions

By Carl Windsor, Chief Information Security Officer, Fortinet.
By Sebastian Murphy, Technical Director - Data Centers EMEA, blu-3, Shaheed Salie, Technical Manager, blu-3, and Warren McTackett, blu-3.
By Asha Palmer, SVP of Compliance Solutions at Skillsoft.