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Research shows customers are using social media to complain

A survey commissioned by NewVoiceMedia gives some indication of the growing importance of social media as the vehicle through which end users complain about poor service from suppliers, and praise good service

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Equinix to open sixth London data centre in Slough

Major investment in leading London data center campus includes construction of new high-performance facility and acquisition of existing sites.

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Ocean provides IT support for customers

IT services provider Ocean Intelligent Communications and central London data centre City Lifeline are partnering to provide clients of the two companies with a complete managed IT service. The partnership covers support for both within and beyond the walls of the data centre - giving customers of...

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Cloud offers line-of-business leads the control they demand

IT departments need to become more collaborative and innovative as result.

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Contrail accelerates Cloud Adoption Across Europe

European Cloud Federation Framework aims to give organizations and governments choice and...

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CFOs and CIOs need to collaborate better to get to the cloud

UK C-level executives understand the benefits of the cloud, so what’s holding them back? Bob...

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Liverpool leads the way on intelligent transport projects

Data centre operator and cloud computing specialist, AIMES Grid Services, is helping to put...

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Redcentric extends cloud portfolio to launch Database-as-a-Service

Cloud services provider launches DBaaS to help manage, consolidate and virtualise databases for...

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Five IT triggers impacting the SMB in 2014

Infrastructure refresh, cloud economics and Internet Bandwidth drive attraction of Hybrid IT as a...

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Cloud matters – but what you do with it matters more

Honest assessment of needs, hybrid implementation, and innovative deployment key to maximising ROI,...

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Forensic Risk Alliance (FRA) launches data Centre in Canada

Additional hosting capacity provides most private and secure data in any jurisdiction.

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EVault introduces Backup and Recovery for Windows Azure

Microsoft customers worldwide can now back up cross-platform and multi-hypervisor business data to...

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CDD – the glue for cloud and legacy apps

Getting legacy applications into the cloud, or even collaborating with cloud services, is still one...

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Empowering Service Providers to Engineer Cloud Intelligent Networks

Robin Mersh, CEO of the Broadband Forum looks at how broadband network services providers can...

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Helping hosters move to the cloud

OnApp and WHMCS have partnered up to create a packaged service that can help existing hosted...

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Videos

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Expert Opinions

Expanding network reach beyond borders with remote peering

By Mark Daley, Director of Digital Strategy and Business Development, Epsilon Telecommunications.

Rethinking Cooling, Power and Design in the AI Data Center

By Gordon Johnson, Senior CFD Manager, Subzero Engineering.

Smarter transformations: how AI can lighten the load

By Cody David. Head of AI and Innovation. Syniti - part of Capgemini.

Speed, Scale, and AI: How Modular Construction Is Enabling Data Centre Builders to Meet the Moment

By TES Group, specialists in manufacturing reliable, high-quality, high-performance power distribution and monitoring systems.

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