Calyx makes major investment in 24/7 IT Service Desk

Managed ICT provider increases capacity by 200 hours a week to meet growing globalisation and need to eliminate downtime.

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Zendesk supports GLOSSYBOX to optimise global customer service

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

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Preventing Shadow IT with Service Desk 7.7

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

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CenturyLink announces Savvis name change

“CenturyLink Technology Solutions” represents combined value of organisation’s broad set of secure colocation, managed services, cloud, network and hybrid IT offerings.

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Asia opening

Company launches secure data centre in Singapore to serve multi-national customers.

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Cloud…..meet mainframe

SOA Software has added API management capabilities to its mainframe Lifecycle Manager product line,...

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High-speed net security for SMEs

NetPilot Internet Security’s SoHoBlue-25 gives small businesses enterprise-class UTM for...

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Guarding privileged users

A new partnership between Xceedium and WidePoint targets controlling, monitoring and recording the...

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Splunk stalks cyberattackers

The latest version of its App for Enterprise Security includes visualisation tools that should help...

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Disaster recovery sizing capabilities in PlateSpin Recon 4

New features reduce backup costs and improve operational efficiency.

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Telstra Global launches new MPLS PoPs in Europe and America

Telstra Global has increased its global Multi-protocol Label Switching (MPLS) network reach in...

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SunGard appointed by City Link

SunGard Availability Services has been appointed by City Link to manage its cloud and managed IT...

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Data centre provider kicks-off 20th anniversary with rejuvenated partnership offering

Data Centre & IT Infrastructure provider Onyx Group have revealed the details of the...

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Complete I.T. chooses ChannelCloud

Complete I.T., one of the leading providers of IT support to SMB’s, has announced a...

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Optimising Hadoop on Amazon Web Services

Compuware Corporation has released an APM solution for Hadoop on Amazon Elastic MapReduce, (EMR)...

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Videos

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...
Data Centre World Asia 2025
Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but...
Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...

Expert Opinions

By Edward Knight, Director Global MSP Sales, Paessler GmbH.
By Niklas Lindqvist, Nordic General Manager at Onnec.
By Andy Whitehurst, Chief Technology Officer at Sopra Steria UK
Networking as a Service (NaaS) is gaining traction - but is it right for every organisation? In this two-part series, Cloud Gateway's Chief Product Officer Justin Day cuts through the hype to explore its...