Digitalisation World

Zendesk supports GLOSSYBOX to optimise global customer service

Published in Cloud + MS Infrastructure Management Storage + Servers

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

Published in Carriers + Service Providers Management Networks + Telecoms Storage + Servers

Unify’s OpenScape portfolio delivers cost savings and improves clinical response times.

Published in Datacentre + Network Security Security + Compliance

Security Gateway Module boosts the 61000 data centre security system to 400Gbps throughput.

Published in Cloud + MS Infrastructure Management Storage + Servers

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

Rackspace offers high-performance MongoDB Database-As-A-Service

Rackspace® Hosting has launched ObjectRocket, its NoSQL MongoDB Database-as-a-Service (DBaaS),...

Tintri appoints Doug Rich EMEA Vice President

Appointment brings proven experience to expand channel and boost sales across Europe and South...

Lenovo revamps One Channel partner programme

Boosting rewards to fuel market leadership ambitions in EMEA.

Red Hat upgrades Cloud infrastructure offerings

Global availability of updated products across traditional virtualization, OpenStack-powered...

Infinity SDC launches flagship data centre

UK data centre operator Infinity SDC has launched the first phase of its flagship data centre at...

Most companies still not ready security incidents

Lancope-sponsored survey by Ponemon Institute shows that most business managers still know little...

Helping hosters move to the cloud

OnApp and WHMCS have partnered up to create a packaged service that can help existing hosted...

PlumSlice partners with Spectrum to hit Far East markets

The design and development collaborations tools of PlumSlice have been added to the enterprise...

Turning data governance into AI readiness for enterprise adoption

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Agentic AI platform accelerates development of critical energy infrastructure

Thiri Shwesin Aung, founder and CEO of Nyxium, discusses how she and co-founder, Paul Seurin, have built an agentic AI platform that helps energy and infrastructure developers decide where projects are most...

Managed services shifting from reactive support to value-driven cloud operations

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

Expert Opinions

AI is unlocking entry-level potential, not replacing it

By Rohit Gupta, UK&I Managing Director at Cognizant.

Cutting valve energy use by up to 80% in data centre cooling

In data centres, direct-to-chip liquid cooling relies on fast-acting valves to regulate coolant flow and protect servers from overheating. Yet across server racks operating 24/7, the cumulative energy demand...

Designing AI for high‑stakes environments: Why autonomy isn’t always the answer

By Thomas Drohan, Chief Strategy Officer at Clue.

From grid to chip for sustainable AI growth

By JP Buzzell, chief data centre architect at Eaton.

News