NEWS
Customer service - the future is virtual

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Equinix hires new head of EMEA Channel Partner Program

Former Palo Alto Networks channel chief, Oren Yehudai, to lead Equinix EMEA program as digital disruption continues to evolve enterprise needs.

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Where next for the agritech revolution?

The race is on to become the dominant digital platform in the agriculture sector, harnessing technologies that boost agricultural productivity through data capture and integration, according to new research from PA Consulting Group.

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NEWS
REN inaugurates Riba De Ave data centre

REN – Redes Energ?ticas Nacionais - has inaugurated the Riba de Ave data centre, an infrastructure which allows to significantly strengthen the security of the Security Telecommunications Network (RTS – Rede de Telecomunica??es de Seguran?a) and of the remaining critical information...

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NEWS
Gatwick is world’s first major airport to introduce a cloud-based Flight Information System

Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and...

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Filestream’s EDMS supports GDPR compliance and rapid business growth at Kingsley Healthcare

File Stream integrates with DocuSign to provide a digital signature and contract exchange solution...

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Ciena unveils new capabilities to help network operators prepare for 5G

Introduces open and adaptive wireline network architecture to enable scale and automation.

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With just a few clicks to the Edge Data Centre

Rittal launches Edge Data Centre Configurator.

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Quick quantum

Toshiba Europe GmbH has developed what it says is the world's fastest quantum key distribution...

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Storage with charm

Storage Made Easy (SME) has announced the availability of the Storage Made Easy™ Enterprise...

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Juniper Networks’ expanded portfolio makes enterprises multicloud-ready

Expanded portfolio in the data centre, campus, branch and cloud simplifies the journey to a secure...

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NEWS
Edmond de Rothschild banks on LzLabs for modern mainframe alternative

Moving core banking system and data to Linux-based x86 fosters greater innovation, integration and...

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Videos

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with...
Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...
Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital...
Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...

Expert Opinions

By Luca Rizzo, Segment Manager at ABB Motion High Power.
By David Trossell, CEO and CTO of Bridgeworks.
By David Davies, Associate Director at Arup.
By Dave Adamson, Solutions Director at Creative ITC.