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Consumers becoming increasingly comfortable with human-mimicking robots in customer service

As Google Duplex inches closer to becoming a reality, new research by Aspect Software has revealed that over half of consumers (52 per cent) would be comfortable communicating with a customer service robot that closely mimics human behaviour over the phone. While this indicates a growing acceptance...

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NEWS
State of Utah projected to save millions of dollars

Orchestrated security approach delivers improved asset intelligence through device visibility and real-time reporting for rapid time to value.

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NEWS
Storage Made Easy enhances multi-cloud DRM capabilities

New key features focus on increased security and usability in order to enhance data content management functions in a multi-cloud ecosystem.

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AI to assist employees' productivity by 2021

Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organisations. Gartner, Inc. predicts that, by 2021, 70 per cent of organisations will assist their...

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NTT DATA Corporation chooses Exabeam’s SIEM solution

Global technology and service provider headquartered in Japan secures worldwide operations using...

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ngena extends global network of alliance partners to Telia

Telia Company will offer global data connectivity services based on ngena’s Software-Defined Wide...

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nCipher Security delivers trust, integrity and control

Newly formed organization preserves competition and ensures continued innovation in general purpose...

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NEWS
Two in five global organizations waste more than $100,000 a year storing useless IT hardware

More than half of these hardware hoarders have been cited 1 or 2 times in the last 24 months for...

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NEWS
Pulse Secure launches Access Now Partner Program

Pulse Secure has launched its Access Now Partner Program. Designed to offer partners the means to...

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NEWS
Telekom Slovenije selects Bulb Technologies to automate customer care

CEMPRESSO Customer Care deployed to increase the efficiency of service troubleshooting.

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NEWS
IT security professionals suffer from an image problem

New Research from Thycotic reveals IT security professionals feel they’re seen as the ‘doom...

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NEWS
Central Nervous System for IT promises new era for AIOps

The Central Nervous System for IT gives enterprises the deepest visibility into complex multi-cloud...

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Videos

Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

Aprovis at DCW Asia - Part 3

DCW Asia 2025 - Part 3 of 3

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

Expert Opinions

Expanding network reach beyond borders with remote peering

By Mark Daley, Director of Digital Strategy and Business Development, Epsilon Telecommunications.

Speed, Scale, and AI: How Modular Construction Is Enabling Data Centre Builders to Meet the Moment

By TES Group, specialists in manufacturing reliable, high-quality, high-performance power distribution and monitoring systems.

Data Center Cooling Options

BAC specializes in cooling for the future, providing a system solution for data centers that combines immersion cooling with dry, adiabatic, hybrid and/or evaporative cooling options.

How MSSPs can compete against SIs

By Martin Jakobsen, Managing Director, Cybanetix

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