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The tech we use at home is slowly meeting with our workplace environments. The virtual assistant (VA) market is a great example of this and its potential to create an entirely new workplace reality is particularly exciting to see. Artificial intelligence-powered, voice-controlled assistants like Alexa, Google Assistant, Siri and Cortana are already becoming increasingly commonplace in many homes. This growth is building pressure to integrate VA functionality into enterprise technology as well,...
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By Joey Moore, Head of Evangelism, EMEA & APAC, Episerver.
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This article will outline how to master the most common misconceptions surrounding AI and automation so your business can start reaping the many benefits of Robotic Process Automation (RPA). By Alice Henebury, Head of Marketing, Engage Hub.
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Thanks to their intricate IT architectures and the sheer amount of highly sensitive data involved, the financial and insurance industries are both considered slow when it comes to digital transformation. This has made it problematic for high street banks and insurers to run as fast as the new FinTechs currently stealing market share, such as Monzo and Starling. By Grant Caley, CTO, NetApp UK and Ireland.
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Needless to say, the opportunities the Internet has created have been transformational for charities and non-profits: by making online guidance available to all, they’ve been undoubtedly been able to inform and help more people. And by introducing e-commerce into the equation, it’s easier than ever to make donations to support the causes we believe in. By Tim Deeson, CEO and Co-founder, GreenShoot Labs.
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80% of sales and marketing leaders are either already using chatbots as part of their customer experience or plan to do so by 2020. While many see automated assistance as a valuable customer service tool, they also give organisations the opportunity to support employees and their use of technology platforms internally. IT leaders should consider this when they look at the potential of chatbots. By Pete Kinder, chief technical officer at Wax Digital.
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