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Human-robot teamwork makes the dream work

By Karen Inbar – Director of Marketing, NICE Advanced Process Automation Solutions at NICE.

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Could voice technology be the next secret weapon in driving retail growth?

According to a report from analysts at Canalys, the worldwide smart speaker market grew by 187 per cent in the second quarter of 2018. Collectively, Apple, Google, Xiaomi, Amazon, and others shipped 16.8 million units, up from nine million in the first quarter. According to Canalys, there will be more than 200 million by the end of this year, while Juniper Research predicts that there will be 8 billion digital voice assistants by 2023. That’s more than one for every person on the planet. By...

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The Ethics of Synthetic Voice

Fishy Beginnings and Barber’s Appointments By Matthew Aylett, Chief Scientific Officer at Cereproc.

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Chatbots Lend a Helping Hand

Needless to say, the opportunities the Internet has created have been transformational for charities and non-profits: by making online guidance available to all, they’ve been undoubtedly been able to inform and help more people. And by introducing e-commerce into the equation, it’s easier than ever to make donations to support the causes we believe in. By Tim Deeson, CEO and Co-founder, GreenShoot Labs,

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