Friday, 30th July 2021
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VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Phil Alsop, Editor of Digitalisation World talks to Tim Wilkes, Marketing Director at Kohler Uninter...
DW talks with Rich Kenny, Group IT Director at Techbuyer Europe, focusing on some recent findings of...
Justin Martin, lead of capacity management team at Cerner, talks about his goals for the capacity ma...
Understand the importance of an Automation Center of Enablement (COE) in going digital with your com...
Hear LinkedIn’s senior SRE, Todd Palino, share how the company continually improves the state of its...
Digitalisation World continues the conversation with Christo Conidaris, Curvature’s VP of Sales in E...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more