Digitalisation World

ServiceNow introduces new version of the Now Platform

Published in AIOps IT Management + Service

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to easily workflow everyday business challenges.

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Gigamon launches Hawk

Published in AIOps Infrastructure IT Management + Service Networking

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes the critical cloud visibility gap.

NEWS

Park Place Technologies introduces “First-Time Fix Guarantee”

Published in AIOps Infrastructure + Asset Management IT Management + Service

Return trip to correct same issue on same device will receive one-month credit.

NEWS

ConnectWise acquires Service Leadership, Inc.

Published in IT Management + Service

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

NEWS

NHS Scotland selects ServiceNow

Published in Digital Business IT Management + Service

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

NEWS

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

Published in IT Management + Service

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

ServiceNow introduces new version of the Now Platform

Gigamon launches Hawk

Park Place Technologies introduces “First-Time Fix Guarantee”

ConnectWise acquires Service Leadership, Inc.

NHS Scotland selects ServiceNow

Eagle Eye Networks and Sitasys introduce automated alarm handling solution

AI's role in the evolving shared services sector

UK's journey from AI-curious to AI-native: embracing innovation with human oversight

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Solgari expands partnership with Cognizant to enhance customer engagement

Shifting dynamics in business networking: the role of AI amidst evolving practices

MCIM and autoLOTO introduce digital safety management for AI/HPC facilities

Latest Video

Stephane Zantain on Customer Engagement