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IT Management + Service

NEWS

Simplifying operations and improving security

New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to develop and deploy data-driven applications to support digital transformation initiatives.

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IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

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NEWS

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks through continuous monitoring, remediation and maintenance.

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NEWS

Vega promises cloud mangement

Liberty Lake Cloud has introduced its new Vega Cloud Management Platform­ that is designed to help businesses manage their public cloud infrastructure effectively, efficiently, and at scale.

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NEWS

BARBRI raises the bar for remote learning experiences

Software Intelligence Platform enables seamless education journeys for law students and professionals, and new growth opportunities for top e-learning provider.

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NEWS

EMEA businesses rethinking legacy ERP

Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to just 36%.

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Paessler acquires qbilon

Helps customers unlock key insights to improve IT performance.

Cisco data centre goes anywhere your data is

Application innovation is at the heart of the digital economy. A new era of apps is redefining what...

Rubrik launches Technology Alliance Program

Rubrik partners with industry leaders including Cisco, DataStax, Fortinet, Google Cloud, Lenovo,...

ServiceNow acquires Raytion

Raytion’s industry-leading information retrieval technology will enable unified real-time access...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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