NEWS

The power of personalised, right-sized IT

Reimagining employee experience, Nexthink empowers organizations to proactively optimize business outcomes by delivering the right services, at the right cost, to every workforce role.

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NEWS

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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NEWS

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS

Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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NEWS

Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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Infosys teams with Anthropic to deliver industry-specific AI solutions, enhancing automation and...
Smart Communications announces Satish Shenoy as Senior VP to enhance global partner strategy and...
Ivanti has published findings of a new survey which studied IT challenges and the benefits of...
Deloitte Netherlands partners with Illumio to strengthen digital resilience in Europe through...
Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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