NEWS

Atos opens Technology Operations Center for Olympic and Paralympic Games Paris 2024

Atos has opened a Technology Operations Center (TOC), with attendance from Nourdine Bihmane, CEO Tech Foundations, Atos, as well as Tony Estanguet, President of the Paris 2024 Organizing Committee.

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NEWS

Bank scales automation and improves CX

UiPath has played an integral role in empowering some of Poland’s leading lenders to run successful automation-driven strategies in response to the introduction of an 8-month national mortgage repayment deferral policy. The banks leveraged the robustness and ease of deployment of the UiPath Business Automation Platform to handle a huge spike in activity, overcome operational challenges, and help staff maintain excellence in customer support.

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BLOG

National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

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NEWS

Channel leaders prioritising Customer Experience and Company Culture

Agilitas releases 2023 Channel Trends Report - Unlocking the Power of Total Experience.

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BLOG

Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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63% of IT executives say at least a quarter of their employees will continue to work remotely...
Lack of system integrations and actionable insights are stopping organisations from accurately...
Research of over 200 CIOs and top executives shows the acceleration of private 5G networks as...
ew research also reveals Millennials are most likely to revert to outdated IT working practices.
In today’s digital-first and distributed landscape, businesses across the globe are facing the...
Research conducted by channel technology firms Giacom, Digital Wholesale Solutions (DWS) and Union...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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