Digitalisation World

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

How to prepare for one the busiest Black Fridays on record

As we approach the festive period, Black Friday and Cyber Monday have become synonymous with...

Heightened investment in disruptive technologies and enterprise-class devices will empower the...

Playbook and reference model bridges the gap between business executives and IT leaders, allowing...

New research from Opinion Matters, commissioned by SocialChorus, the digital employee experience...

Customer contact center operations are set to undergo a transformation to improve customer...

Leading professional university leverages digital workspace solutions to fuel new models for...

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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